Provider Tools and Resources

Are you brand-new to PASRR? Would you like a refresher on certain issues related to the PASRR process? This new webinar series has you covered!

The Iowa PASRR support team at Maximus, Brad Goodin and Amanda Kaiser, and Lila Starr, PASRR Program Manager for the Iowa Department of Health and Human Services, have developed a comprehensive series of informative webinars designed to walk providers through many key aspects of the PASRR process, offer learning opportunities around some essential related issues, maximize use of the resources found on the Iowa PASRR Providers webpage, and optimize use of Iowa's assessment management system, AssessmentPro.

For the PASRR newcomer: 
The sessions listed below are designed to help you understand the process, from most basic to more advanced concepts, including an invaluable overview of many key aspects of PASRR. Please make plans to attend them all at some point, being mindful that they are offered frequently in a regular rotation. 

For the PASRR veteran: 
An experienced provider who's accustomed to the Level I submission process is likely to have many questions and will benefit by attending these sessions. We hope you gain skills for using the Iowa PASRR Providers webpage and the web-based platform, AssessmentPro, as well as deepening your overall understanding of PASRR and how to consider diversion, transition, and delivery of high-quality services to the individuals we serve. 
 
What are next steps? Please scroll through the series descriptions below, register for the sessions you need, and make sure to add those dates/times (shown below) to your calendar. Individual reminders will be sent out before each event for everyone registered.

How to Successfully Submit a Level I PASRR Screen

Please join us on Tuesday, May 7, 2024, at 2:00 p.m. CST for up to 90 minutes, as part of our continuing education series. This very important Iowa PASRR webinar will get into the weeds and address your questions about exactly how to successfully complete a Level I PASRR screen and what documents are needed at the point of submission, and how to upload them. This webinar will provide information on:

• Who gets a Level I PASRR screening?
• What information is required in a Level I screen?
• Who can and who should submit a Level I screen? 
• Which documents are needed for the process to work as quickly and efficiently as possible?
• What are the best practices for completing a thorough and timely Level I screen?
• Turnaround times for Level I outcomes in Iowa
• The various types of outcomes that can be given following submission of a Level I screen

If you are a hospital submitter, social worker, discharge planner, nursing facility DON or social worker, or any other staff person in any community-based organization who may submit clinical information for a Level I screen, then this webinar is for you. If you work for any community-based service providers such as in-home health care, primary care clinic, Area Agency on Aging, Aging and Disability Resource Center, community mental health centers, assisted living programs, group homes, hospice providers, or others who may have a need to learn how to submit Level I PASRR screens, please help us reach out and invite your colleagues.

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, May 7

PASRR Abbreviated Level II Outcomes: Exemptions & Categorical Outcomes

Please join us on Tuesday, May 21, 2024, at 2:00 p.m. CST for an Iowa PASRR Technical Assistance webinar for up to 90 minutes, as part of our continuing education series. This very important Iowa PASRR webinar will address questions about how and when to submit a Level I PASRR screen with a requested or expected outcome that results in a temporary exemption from the full Level II assessment. We’ll discuss outcomes of 30-day Exempted Hospital Discharge (EHD), 60-day convalescent care or any of several other Categorical Outcomes. This webinar will provide information on: 

• When and why is it appropriate to request an exemption from the full Level II process? 
• When is it appropriate or not appropriate to request the various kinds of abbreviated outcomes?
• What are the pros and cons of using any of the abbreviated Level II outcomes?
• Which documents does a Level I submitter need to provide up front for the process to work as quickly and efficiently as possible? 

If you are a hospital social worker, discharge planner, or Level I submitter, or you are a nursing facility DON or social worker, or anyone who currently submits Level I screens or may submit them in the future, then this webinar is for you. If you work for other community-based service organizations such as in-home health care, case management, Area Agency on Aging, Aging and Disability Resource Center, primary care setting, community mental health center, assisted living, group home, or hospice agency who may need to learn about PASRR Level I submissions, Categorical Outcomes, and what they mean, then please make plans to attend.

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, May 21

PathTracker+ for Nursing Facility Social Workers, Administrators, & Business Office Staff

Please join us on Tuesday, June 4, 2024, at 2:00 pm CST, for up to 90 minutes, as part of our continuing education series.

This Iowa PASRR Webinar is specifically designed for the staff in your NF who are involved in entering admission, transfer, and discharge information into PathTracker Plus, which is a feature of the Iowa PASRR database. It is often the case that the staff performing these functions are not clinical staff and this training will focus on how to meet the needs of ALL nursing facility and (NF and NFMI) staff, both clinical and clerical, who enter information into PathTracker+. This webinar would also be quite useful for individuals who work in Iowa Medicaid and Income Maintenance related to facility level of care eligibility and determinations, so that you can have a deeper understanding of the crucial functions of this section of the Iowa PASRR database.  

The webinar will include an overview of several critical functionalities of PathTracker Plus, including the when, where, why, and how to submit admissions, transfer, discharge, and corrected notices, as well as level of care and payment source changes. The use of PathTracker Plus has been mandatory since February 1, 2016, for all nursing facilities in Iowa. It is critical that appropriate nursing facility staff are trained and prepared to make necessary entries into the system in a timely manner. It is also critical that all NFs and NFMIs stop all use of paper Case Activity Reports, also known as CAR forms, and that ALL changes that would have been submitted using a CAR form prior to 2016, must be made only in the electronic PathTracker Plus system.

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, June 4
   

PASRR Status Change/Resident Reviews & When to Complete Them

Please join us on Tuesday, June 18, 2024, at 2:00 p.m. CST, for up to 90 minutes, as part of our continuing education series. The webinar will offer in-depth information and explanations about when to submit a new PASRR Level I screen based upon Significant Changes in Status or necessary Resident Reviews. The Iowa Help Desk and the Iowa PASRR program receive more questions about Status Changes/Resident Reviews in PASRR and when to submit them, than any other single issue in PASRR. This webinar is truly important for anyone and everyone who needs to understand a bit about when, why, and how to submit new PASRRs and the correlations to overall compliance. This webinar will offer guidance on: 

• What might trigger a need for a Status Change/Resident Review for someone with a previous Negative Level I PASRR? 
• What might trigger a need for a Status Change/Resident Review for someone who has previously been identified to be in the PASRR Level II population? 
• Ways to ensure you are compliant with Status Changes in PASRR 
• What we mean when we say – “When in doubt, submit a new PASRR”

If you are a case manager from a Medicaid Managed Care Organization (MCO), or you work for the Department of Inspections, Appeals, and Licensing (DIAL), or you are a representative of Iowa’s Office of the Long-term Care Ombudsman’s office, we believe this webinar will be of great interest to you. Also, if you are a Level I submitter, discharge planner, nursing facility DON or social worker, or anyone who currently submits Level I screens or may submit them in the future, then this webinar is for you. If you work in any role where you may be responsible for assisting Iowa nursing facilities or NFMIs in becoming or remaining compliant with PASRR, or the related diversion, transition, care planning, service delivery, or discharge planning, we hope that you’ll find this information really important, and we hope that you’ll make plans to attend.

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, June 18

Understanding PASRR Level II Summaries of Findings, PASRR Identified Services, and Implementation

Please join us on Tuesday, July 9, 2024, at 2:00 pm CST, for up to 90 minutes, as part of our continuing education series.

This webinar will demonstrate how to review and understand a PASRR Level II outcome, known as a Summary of Findings, wherein an individual in the PASRR population is approved for a level of care and services are identified to optimize treatment, care, recovery, and address return to the community for the individual. There are three types of services that can be identified; including Specialized Services that focus on the PASRR Condition/Disability, Rehabilitative Services that are typically provided as a part of the individual's care in a nursing facility, and Community Placement Supports that help to optimize an individual's potential for diversion from placement at higher levels of care and/or successful transition to a lower level of care once they leave a nursing facility for life in the community.

This webinar will provide you specific information on how to: 

• Review the Level II Summary of Findings (SOF) prior to admission
• Understand the various areas of focus and information within the SOF 
• Understand the role and responsibilities of the accepting nursing facility regarding the SOF
• Find all implement all PASRR identified services noted within the SOF
• Find and utilize Iowa’s PASRR Care Planning tools to facilitate compliance with service delivery
• Ensure delivery of all PASRR Identified Services
• Obtaining specific evidence that all PASRR identified Specialized Services are being delivered 

If you are a nursing facility admissions coordinator, PASRR or ServiceMatters respondent, DON, social worker, or any other staff person who may review PASRR outcomes as part of determinations around admissions, discharge planning, issues of compliance, or service coordination, then this webinar is for you. 

If you are a case manager from a Medicaid Managed Care Organization (MCO), or you work for the Department of Inspections, Appeals, and Licensing (DIAL), or you are a representative of Iowa’s Office of the Long-term Care Ombudsman’s office, we believe this webinar will be of great interest to you. If you work in any role where you may be responsible for assisting Iowa nursing facilities or NFMIs in becoming or remaining compliant with PASRR, or the related care planning, service delivery, or discharge planning, we hope that you’ll find this information really important and we hope that you’ll make plans to attend.

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, July 9

Understanding Supported and Substitute Decision Making, Powers of Attorney, Legal Guardians and Conservators: Office of the Public Guardian – A Two Part Series (Part One) 

Please join us on Tuesday, July 23, 2024 at 2:00 p.m. CST, for the initial installment of a two-part series in our Iowa PASRR Technical Assistance webinars. We'll offer an in-depth overview of substitute decision making issues and the importance of considerations as part of admission to any out of home care setting. We’ll discuss the various types of decision making support and substitute decision makers including Powers of Attorney, “activation” of Powers of Attorney, the differences between these and Court Ordered Legal Guardians and Conservators, how substitute decision making is impacted by mental health/illness, cognitive capacity and overall health status of the individuals we serve, and many questions that arise as we try to understand the differences, similarities, and implementation issues involved with each type of substitute decision making. PASRR frequently identifies a need for individuals to undergo an assessment and/or evaluation process about the need for designation of Substitute Decision Makers. 

We'll explore the issues and address some of the many questions that our attendees may have. We'll be joined by Jennifer Donovan of the Iowa Office of the Public Guardian, who will share her knowledge with us and facilitate improved understanding of some of the many issues that frequently arise. 

We hope it will further empower you to help individuals in Iowa enhance their quality of life! The webinar will be moderated by Maximus Program Director, Brad Goodin, Associate Program Manager, Amanda Kaiser, and Lila Starr, PASRR Program Manager for Iowa HHS.

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, July 23

Understanding Supported and Substitute Decision Making, Powers of Attorney, Legal Guardians and Conservators: Office of the Public Guardian - A Two Part Series (Part Two) 

Please join us on Tuesday, August 6, 2024, at 2:00 p.m. CST, for the second of a two-part series in our Iowa PASRR Technical Assistance webinars where we'll take a deep dive into issues surrounding substitute decision making, Powers of Attorney, and Court Ordered Legal Guardians and Conservators, how the issue of substitute or supportive decision making is impacted by the cognitive capacity and health status of the individuals we serve. There are many questions that arise as we try to understand the differences, similarities, and implementation issues involved with each type of supported or substitute decision making. PASRR frequently identifies a need for consideration of substitute decision makers, or that individuals need to undergo an evaluation to address the need for designation of Substitute Decision Makers. We'll explore the issues and address some of the many questions that our attendees may have. We'll be joined by Jennifer Donovan of the Iowa Office of the Public Guardian, who will share her knowledge with us and facilitate better understanding of some of the many issues that frequently arise. 

Part 1 on July 23rd and Part 2 on August 6th will both feature Jennifer Donovan, of the Iowa Office of the Public Guardian. Jennifer will address any unanswered questions that arose in Part 1, offer another quick basic overview of materials shared in Part 1, and then go deeper into issues pertaining to Powers of Attorney, Activation, Guardianships and Conservatorships, offering tools and resources that will be very useful to hospitals, nursing facilities, MCOs, Area Agencies on Aging, and other community based providers who may have occasion to help individuals with disabilities and older Iowans who may need to consider designations of Powers of Attorney, designating end of life instructions and documents, and/or may be in need of court appointed guardians and/or conservators. 

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, August 6

Overview of PASRR and Nursing Facilities for Persons with Mental Illness (Individuals who may Meet NFMI/OR Level of Care)

Please join us on Tuesday, August 20, 2024, at 2:00 p.m. CST, for an Iowa PASRR Technical Assistance webinar of up to 90 minutes, as part of our continuing education series. This webinar will focus on individuals whose PASRR indicates that the person meets NFMI Level of Care (Nursing Facility for persons with Mental Illness). This webinar will provide an overview of what the service expectations are for individuals who meet the NFMI level of care. There are three NFMI facilities in Iowa including: 1) the Davis Center in Bloomfield, 2) Pillar of Cedar (formerly known as Country View) in Waterloo, and 3) Southeast Iowa Behavioral Healthcare (formerly known as Dave's Place) in Keokuk, with a total of under 100 NFMI beds throughout the state.

The discussion will provide guidance on:

• Reminders around the importance of the Olmstead Supreme Court Decision and a right to the least restrictive, most integrated placement appropriate to the needs and choices of the individual, for all individuals that we serve
• The Institute for Mental Disease (IMD) exclusion and Medicaid issues with individuals under 65 
• Who is and is not appropriate for NFMI/OR level of care determinations
• Some basics on Behavior Analysis
• Importance of each NF making a conscious choice to "self-select" as a facility that can meet these needs before considering accepting individuals approved for the NFMI/OR LOC
• Definitions of PASRR Identified Specialized Behavior Analysis Services that are unique to NFMI, including Functional Assessment and implementation of a Behavior Based Treatment Plan
• Expectations of HHS, MCOs, Maximus, and DIAL regarding care planning, service delivery, and compliance

All hospital discharge planners, Medicaid Managed Care Organization (MCO) staff, and any/all NF staff who may have occasion to consider higher levels of care, or to accept admissions from any of Iowa’s three NFMI facilities, are invited to attend this essential webinar. NFMI is the highest level of care (NFMI) that an Iowa PASRR summary can approve. We invite representatives of any other NFs who have admitted individuals who are approved at the NFMI level of care, are considering self-identifying as a facility that can deliver behavior analysis, in addition to an array of other behavioral health services, and anyone who wants to understand the NFMI approval process better.

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, August 20
   

How to Achieve Compliance during PASRR ServiceMatters Reviews

Please join us on Tuesday, September 3, 2024, at 2:00 pm CST, for up to 90 minutes, as part of our continuing education series. A function of Iowa's PASRR process is that for every PASRR Level II for an individual in the PASRR population, a ServiceMatters compliance review is likely to be triggered. Maximus is contracted with the Iowa Department of Health and Human Services to monitor whether the facility has developed a compliant care plan that includes all PASRR identified services and specific proof that all specialized services are being delivered in a compliant and timely manner. 

This webinar will offer specific guidance on how to successfully complete a PASRR ServiceMatters Review. The webinar will cover the following: 

• How to utilize the Iowa PASRR Care Planning Tools, the video on how to use it, and how write a PASRR Compliant Care plan 
• How to ensure that 100% of PASRR identified services are being delivered 
• What information is needed to document and offer evidence that PASRR identified Specialized Services (SS) are being delivered 
• How to monitor when ServiceMatters reviews are due, within the Iowa PASRR database
• How to complete the Service Matters Review, using the Online tools  
• Common issues and errors that result in non-compliant findings during ServiceMatters reviews

If you are a nursing facility administrator, admissions coordinator, PASRR Access Coordinator, Level I submitter, ServiceMatters respondent, DON, social worker, or any other staff person who may review PASRR outcomes as part of determinations around admissions, discharge planning, issues of compliance, or service coordination, then this webinar is for you.

If you are a case manager from a Medicaid Managed Care Organization (MCO), or you work for the Department of Inspections, Appeals, and Licensing (DIAL), or you are a representative of Iowa’s Office of the Long-term Care Ombudsman’s office, we believe this webinar will be of great interest to you. If you work in any role where you may be responsible for assisting Iowa nursing facilities or NFMIs in becoming or remaining compliant with PASRR, or the related care planning, service delivery, or discharge planning, we hope that you’ll find this information really important and we hope that you’ll make plans to attend.

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, September 3
   

Overview of PASRR Compliance: Level I Screens, PASRR Level II Requirements, Service Matters and PathTracker+

Please join us on Tuesday, September 17, 2024, at 2:00 p.m. CST for up to 90 minutes, as part of our continuing education series. This webinar will offer an in-depth overview of some of the many ways that it is possible to achieve compliance or experience compliance challenges in PASRR. The discussion will provide guidance on: 

• What are the most common Level I Compliance Issues? 
• What are the most common Level II Compliance Issues? 
• How and when does submission of Status Change/Resident Reviews in PASRR impact compliance? 
• How does ServiceMatters and other reviews relate to achieving compliance?
• How does the submission of timely notices in PathTracker Plus impact compliance? 
• How do DHHS/Maximus/DIA/MCOs and others review NF Service Deliver for PASRR compliance? 
• How and when do facilities need to Implement and verify that Discharge Planning is occurring? 
• Attendees will learn to identify many ways that one can be compliant with PASRR.

If you are a nursing facility administrator, admissions coordinator, PASRR Access Coordinator, Level I submitter, ServiceMatters respondent, DON, social worker, or any other staff person who may review PASRR outcomes as part of determinations around admissions, discharge planning, issues of compliance, or service coordination, then this webinar is for you. 

If you are a case manager from a Medicaid Managed Care Organization (MCO), or you work for the Department of Inspections, Appeals, and Licensing (DIAL), or you are a representative of Iowa’s Office of the Long-term Care Ombudsman’s office, we believe this webinar will be of great interest to you. If you work in any role where you may be responsible for assisting Iowa nursing facilities or NFMIs in becoming or remaining compliant with PASRR, or the related care planning, service delivery, or discharge planning, we hope that you’ll find this information really important and we hope that you’ll make plans to attend.

Register in advance for this webinar:

• Click to register | 2:00 p.m. CST on Tuesday, September 17

SNEAK PEEK: Spring 2024 Iowa PASRR Road Show

The Maximus Clinical Services Division and the Iowa Department of Health and Human Services are pleased to offer several free in-person training events throughout the month of April. Join Brad Goodin and Amanda Kaiser, Maximus, and Lila Starr, Iowa HHS, for the Spring 2024 PASRR Road Show, as we take a deeper dive into PASRR Compliance, Status Changes, Service matters, and more.

Be on the lookout for additional information in the coming weeks on location and registration specifics. We look forward to providing these trainings and hope you can attend!

BEST PRACTICES: Assessment Tips & Reminders

1. When you submit a PASRR Level I screen and the individual has a court ordered legal Guardian, be sure to include proof of Guardianship, which would include the original court order, the letters of appointment from the court, and the most recent court order(s). Keep in mind that Powers of Attorney (POA) are very different than legal guardians. If a person has a Power of Attorney, please indicate that in the Level I, and if the POA has been activated, the POA document(s) and any proof of activation should be provided.  

2. When emailing the Iowa PASRR Help Desk, contacting Maximus or Lila Starr, Iowa HHS PASRR Program Manager, regarding a particular individual, please include the individual’s PASRR Individual ID (IID) in the subject line of email, if known. This allows us to research the issue and provide a timely resolution in a confidential manner without the need to share identifying information.

3. Be sure to bookmark the Iowa PASRR Providers webpage: https://maximusclinicalservices.com/svcs/iowa, and begin all PASRR activity there. Whether you are a PASRR newbie or you have joined us many times before, be sure to check out the upcoming live webinars offered by HHS and Maximus, which are always found under “Announcements”. Content is updated each time we post a new series of webinars.  

4. Verification of mental health conditions can include a psychiatric evaluation, psychiatric progress note, or other clinical/medical record signed by a practitioner/physician and includes documentation of diagnoses. 
 

SUPPORT: Your Iowa PASRR Help Desk Contacts

• Phone: 833.907.2777
• Email: IowaPASRR@maximus.com

EVENT REMINDER: Powers of Attorney, Legal Guardians and Conservators; Office of the Public Guardian – Two Part Series (Part One) | 2:00 p.m. CST on Tuesday, November 14 and 2:00 p.m. CST on Tuesday, November 28

Please join us for this popular two-part webinar in our Iowa PASRR Technical Assistance series. We’ll discuss issues surrounding designations of Powers of Attorney for Healthcare and Financial Matters, and when it may be necessary to seek court ordered Legal Guardians and Conservators, how determinations are impacted by the cognitive capacity and the mental health status of the individuals we serve, and many questions that arise as we try to understand the differences, similarities, and implementation issues involved with each type of substitute decision maker.

Information presented in this webinar is expected to be useful to anyone and everyone who works with older adults, dependent adult, persons who may seek placement in any community setting including a nursing facility and will not just be of interest to those who work with PASRR. We’ll be joined by Jennifer Donovan of the Iowa Office of the Public Guardian, who will share her knowledge with us and facilitate better understanding of some of the many issues that frequently arise.

Part 1, which will be held on November 14, will address the important legal differences between Powers of Attorney for Healthcare and Financial matters, Guardianships, Conservatorships, and when each of these may be appropriate for an individual.

Part 2 will review questions that arise in Part 1, and go deeper into issues pertaining to Powers of Attorney, Guardianships and Conservatorships, offering tools and resources that will be very useful to staff who work in hospitals, nursing facilities, adult protective services, and other arenas who may have occasion to help individuals designate Substitute Decision Makers, have a payee, give end of life/care instructions, or may be in need of court appointed guardians and/or conservators.

We hope it will further empower you to help individuals in Iowa enhance their quality of life! The webinar will be moderated by Maximus PASRR Program Manager, Brad Goodin, and Lila Starr, Iowa PASRR Program Manager with HHS.

Register in advance for these webinars:

Click to register | 2:00 p.m. CST on Tuesday, November 14, 2023

Click to register | 2:00 p.m. CST on Tuesday, November 28, 2023

If you have yet to do so, be sure to review and register for the many other great webinars in our current Iowa PASRR Provider Webinar Series. Descriptions and Registration links are available on the Iowa PASRR Provider website under Announcements. 
 

BEST PRACTICES: Assessment Tips & Reminders

1. When submitting a potential status change regarding a new serious mental illness, or other possible changes in PASRR condition(s), you must include documentation such as the initial or most recent psychiatric evaluation and/or medical notes with information that includes any new diagnosis and descriptions of current symptoms or issues that led you to believe a significant change in status may have occurred. 

2. When emailing the Iowa PASRR Help Desk, contacting Maximus or Iowa HHS Program Manager, Lila Starr regarding a particular individual, please include the individual’s PASRR Individual ID (IID) in the email, if known. This allows us to research the issue and provide a timely resolution in a confidential manner without the need to share identifying information. 

3. If you are submitting a Level I screen for an individual with any history of court involvement, such as 1) an involuntary mental health commitment for outpatient or inpatient treatment, 2) any type of protective curt orders that may arise as a result of adult protective issues, 3) court orders related to Guardianship of Conservatorship, and/or 4) any potential that the individual have a known history of sexual acting out/aggression, or be a registered sex offender, make certain to note legal involvement on the Level I screen, using the additional text boxes if needed, and submit a copy of all relevant court orders, as part of the Level I submission. 

4. Mental health conditions can only be verified by a provider note, psychiatric evaluation, psychiatric progress note, or other medical record signed by a practitioner/physician. 
 

SUPPORT: Your Iowa PASRR Help Desk Contacts

• Phone: 833.907.2777
• Email: IowaPASRR@maximus.com

PROVIDER UPDATES: Upcoming Events and Reminders

1. Preparation for the fall Iowa PASRR Roadshow is already underway! HHS and Maximus will be heading to a town near you in October 2023. The fall trainings will focus on several aspects of PASRR including:

• Best Practices considerations for Level 1 screens
• Submission of Status Change/Resident Reviews
• Compliance issues in ServiceMatters and more
• Care Planning for service delivery, Olmstead compliance, and success!

Look out for more information in the months to come! 

2. Assessors now have access to an electronic Release of Information (ROI). Keep in mind that although you are likely to see this version more often in the coming months, Assessors may still provide a paper ROI if they are unable to send a digital copy to the Provider. Both versions are still valid.

3. Please bookmark https://maximusclinicalservices.com/svcs/iowa and whether you are a PASRR newbie or you have joined us many times before, check out the upcoming live webinars offered by HHS and Maximus. Content is updated each time we post a new series of webinars. The current series jump started on June 6 with PathTracker+ for Nursing Facility Social Workers, Administrators, & Business Office Staff.

As always, all who are new to PASRR are encouraged to begin the learning curve by viewing the “PASRR 101” video webinar, which is available 24/7/365 on the webpage, and linked below, and can be viewed whenever it works best for you.  

RESOURCES: Review Important Guides and Training Materials Available on the IA PASRR Provider Tools & Resources Site

Keep in mind that the Iowa PASRR Provider Tools & Resources site is full of helpful guides, manuals, and training materials that you can view or download 24/7. Be sure to review a few of these helpful resource links also listed below: 

• Iowa PASRR Glossary of Terms - UPDATED
   
• Iowa PASRR Provider FAQs
   
• Training Video - PASRR 101
   
• PASRR Quick Tips
   
• Care Planning Tool
   
• Transition Guide

SUPPORT: Your Iowa PASRR Help Desk Contacts

• Phone: 833.907.2777
• Email: IowaPASRR@maximus.com